Computer Repair

The rental of IT equipment allows a homogeneity of its equipment. This is a significant advantage for the company: the IT department manages a homogeneous IT infrastructure, avoids software incompatibility and facilitates support.

A heterogeneous IT infrastructure is often more prone to security problems. Indeed, an unupdated desktop can experience failures and contaminate the computer equipment, which can considerably slow down the company’s activity.

Technicians must also be prepared to do physical work, such as lifting computers or equipment, and, if necessary, shift them to other locations. They would need to stoop, bend, and reach.

Read more: computer repair job description

Technicians must be good team players. They would have to interact with end users through phones, emails or chats.

Technicians should be good at customer service and possess the ability to multitask.
With the rental of IT equipment, the company can sometimes relieve itself of the management of its infrastructures, which requires time and technical skills.

It is an all-in-one package that some providers offer. This relieves the IT department. The maintenance of the IT infrastructure is managed by an external service provider, an expert in its field. Outsourcing is attracting more and more large groups.

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