Job Description of IT Admin

Manage and Maintain the following:

  • Firewall Router (WAN/LAN/HA Setup/Fortinet/Load Balancing)
  • Network Switches (VTP Protocol/Port Mapping/VLAN)
  • Helpdesk Ticketing System (Zendesk Portal)
  • Domain Controllers and Virtual Machines (Windows/Linux Platforms)
  • Network Monitoring (Ping Plotter/Wireshark)
  • IT Assets (Software/Hardware)
  • Cloud Based PBX (SIP)
  • NAS (Synology)
  • Email Exchange (Gmail/Webmail)
  • IT Documentations (Diagrams, Plans, Reports and Knowledge Base)
  • Troubleshooting Solutions (Desktop,Network,VOIP and Server Related)
  • Directly reporting to the ICT Manager
  • Working on PCI DSS compliance
  • Supporting 500+ FTE

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