IT Support Technician

IT Technical Support Basics

He is the first in a series to prepare you to enter the IT market as a technical support specialist. In this course, we will introduce the world of Information Technology, or IT. You will learn about many facets of Information Technology, such as hardware, software, the internet, troubleshooting, and customer service. We'll show you how a technical interview usually goes on and give you tips on how to best prepare for this type of occasion. This course covers a wide range of IT topics and is designed to provide an overview of what is to come in this certificate program.

At the end of this course you will be able to:
● Understand the operation of the binary system.
● set up a computer from scratch.
● choose and install an operating system on a computer.
● Understand what the internet is, how it works, and its impact on the modern world.
● Learn how applications are built and how they work internally on the computer.
● employ common problem solving methods and interpersonal skills in an Information Technology environment.

Read more: IT technician job description

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