NOC Technician

Senior NOC Engineers have a lead role. They will design, plan and set standard practices for NOC implementation. These techs can resolve issues to meet the company's requirements and escalate them if necessary. Senior NOC engineers will be responsible for monitoring both the internal and external applications, microservices and infrastructure elements for incidents and outages. They may provide configurations for telecommunications systems, as well as give guidance, technical support, supervision and training to junior engineers.

Study the Core Fields
To become an expert NOC engineer, you have to be skilled in your field. This involves researching the latest advancements in technology, which includes network operating systems, architectures and protocols. Being able to assist with root cause analysis of recurring incidents and accurately documenting all issue details. You can also boost your qualifications by obtaining more certifications, such as an MCSE (Microsoft Certified Solutions Expert) or MCTS (Microsoft Certified Technology Specialist), as well as an advanced degree in networking or management.

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