PBX Operator

What is a PBX and how does it work?

What is a PBX
? What is it for? Is it a new technology? PBXs have been a fundamental part of business communication for decades. They serve to share resources, specifically telephone lines, without having to install a separate line for each employee and for each desk . The term PBX may sound old-fashioned, but companies still use it as the backbone of their voice communication.

What is a PBX?

The basic structure of a PBX consists of lines and stations. The lines are only connections to the traditional telephone network supplied by a provider. Stations are the endpoints of those lines, such as telephones, faxes, or dataphones. Without a PBX, the company would have to hire and install a separate line for each station and calls between users in the same office would be charged as local calls, as if calling another point in the same city.


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