Switch Board Operator

Dialpad is one of the more recent companies in the cloud PBX market, and as the system has been built from the ground up for this it means you avoid the issues that legacy providers have traditionally suffered from, such as drop outs and poor voice quality.

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It provides all the features you'd expect from a business phone system, such as voice, video, and messaging options, from your existing devices using soft phone apps, and there are also options for automation, web conferencing, and an AI-powered call center platform.

Dialpad also advertises its Voice Intelligence feature, which uses AI to support human users through a combination of speech recognition, natural language processing, machine learning, and real-time coaching. This allows transcripts and analytics to be automatically for all calls, making it easier to better learn and understand your business workflows and customer experiences.

Overall, Dialpad offers a full-service cloud PBX platform for business users. Set up takes only five minutes, and there's a fourteen day free trial available.

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